Privacy Policy
Last Updated: 5.2.2025
At Vestra Interactive (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at https://vestrainteractive.com (“Website”).
By using this Website, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please refrain from using the Website.
1. Information We Collect
We may collect the following types of information:
Personal Data: This may include your name, email address, or other information you provide when you sign up for our newsletter, contact us, or access specific services. This data is only collected when voluntarily provided by you.
Non-Personal Data: We may collect anonymous usage data, including IP addresses, browser type, device information, pages visited, and time spent on the Website. This data is used for analytical purposes to improve the Website’s performance and user experience.
2. How We Use Your Information
Personal Data: We may use your personal information to communicate with you, respond to inquiries, or send newsletters if you have opted in.
Non-Personal Data: We use non-personal data to analyze how visitors interact with our Website. This helps us improve our services and content.
3. Third-Party Services
We use the following third-party services to process your data:
Matomo (formerly Piwik): We use Matomo for website analytics to understand how visitors use our Website. Matomo collects data on how you interact with our site, such as the pages you visit and the actions you take. This data helps us improve our Website’s content and user experience. Matomo respects your privacy by allowing us to host analytics on our own server, and we do not share this data with third parties.
MailPoet: If you subscribe to our newsletter, we use MailPoet to send you email communications. MailPoet is an email marketing service that manages our email subscriptions and campaigns. Your email address will be stored locally and will be used only for the purpose of sending our newsletters. You can unsubscribe from our mailing list at any time through the unsubscribe link in the emails.
Amazon SES (Simple Email Service): We use Amazon SES to send transactional emails, such as order confirmations, support responses, and other essential communications. Amazon SES uses your email address for the sole purpose of delivering these messages and does not share this data with any other parties.
Wappointment: We use Wappointment for booking services on our Website. If you book an appointment, we collect personal information, including your name, email address, and appointment details. This data is processed solely for the purpose of managing and scheduling appointments and will not be shared with third parties except as necessary to fulfill the service.
4. Data Sharing and Disclosure
We do not sell or share your personal data with third parties, except as described in this Privacy Policy.
We may share non-personal, aggregated data with analytics providers like Matomo to help us understand user behavior and improve our Website.
If you are a client with elevated site access, we may process your data as necessary for providing our services, such as managing your account or supporting your specific requests.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. If you are a client, your data may be retained for the duration of our business relationship, including for legal or regulatory compliance purposes.
6. Cookies and Tracking Technologies
We use cookies and similar technologies (such as web beacons) to collect non-personal data and track user interactions with our Website. Cookies are small files stored on your device to help improve your browsing experience.
You can control cookie settings through your browser, but disabling cookies may affect your ability to access certain features of the Website.
Matomo also uses cookies to collect website analytics data.
7. Your Rights and Choices
You may opt out of receiving our newsletters or marketing communications at any time by following the unsubscribe instructions in those communications or by contacting us directly.
You have the right to request access to the personal data we hold about you and request corrections or deletions. Please contact us using the information provided below.
8. Security of Your Information
We take reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
Vestra Interactive
Email: [email protected]
Website: https://vestrainteractive.com